IT Operations Management (ITOM)

One ITOM Platform Unified Endpoint and Operations Governance

Eagle Cloud ITOM brings endpoint assets, compliance posture, software lifecycle, peripherals, and remote operations into one governance plane, making IT control sustainable and measurable.
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Product Highlights

Focus on core endpoint governance loops to continuously reduce operations risk

Unify endpoint compliance, asset inventory, software governance, peripherals, and enterprise app distribution in one operations loop.

Core Management

Unified Endpoint Compliance and Asset Management

Unified Endpoint Compliance and Asset Management turns this part of the workflow into a visible, enforceable, and auditable control point.

Endpoint Compliance Checks
Endpoint Compliance Checks
Unified Endpoint Device Management
Unified Endpoint Device Management
Cross-System Asset Inventory
Cross-System Asset Inventory
Unified Endpoint Compliance and Asset Management
Risk Control

Fine-Grained Software and Peripheral Control

Fine-Grained Software and Peripheral Control turns this part of the workflow into a visible, enforceable, and auditable control point.

Software Allow/Deny Lists and Anti-Uninstall Policies
Software Allow/Deny Lists and Anti-Uninstall Policies
Plugin Usage Control for Browsers and Developer Tools
Plugin Usage Control for Browsers and Developer Tools
Peripheral and External Channel Control
Peripheral and External Channel Control
Fine-Grained Software and Peripheral Control
Operations Loop

Software Distribution and Enterprise App Marketplace Governance

Software Distribution and Enterprise App Marketplace Governance turns this part of the workflow into a visible, enforceable, and auditable control point.

Software Distribution and Installation
Software Distribution and Installation
Enterprise App Marketplace and Software Repository
Enterprise App Marketplace and Software Repository
License and Pirated Software Management
License and Pirated Software Management
Software Distribution and Enterprise App Marketplace Governance
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MDM Control

Apply device management policies and compliance requirements across managed endpoints.

MDM Control

Unified governance from endpoint assets to operations actions Make IT control sustainable and measurable

Tech Intro

Deploy core governance capabilities and keep endpoint risk under long-term control

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Enforceable Endpoint Compliance

Enforceable Endpoint Compliance helps organizations make endpoint governance enforceable over the long term, with clearer software, asset, and peripheral risk control.

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Governable Software and Peripheral Risks

Governable Software and Peripheral Risks helps organizations make endpoint governance enforceable over the long term, with clearer software, asset, and peripheral risk control.

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Closed-Loop Software Governance

Closed-Loop Software Governance helps organizations make endpoint governance enforceable over the long term, with clearer software, asset, and peripheral risk control.

Innovative companies choose Eagle Cloud to move faster

Leading customers in intelligent manufacturing, fintech, internet, and global business are building future-ready, efficient, and secure workplace platforms with Eagle Cloud.

Swipe horizontally to view more customer testimonials
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Ten security products that each score 90 may not add up to a perfect score, and may even only reach a passing grade. With one unified platform that connects data across modules, each module may score 80 on its own, but the combined result can be much better than several isolated 90-point tools.

CIO Executive Assistant, Geely Holding

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Without changing our business or network architecture, we quickly reached a consistent security baseline across scenarios. It helps defend against malicious attacks, protect core data, and reduce overall security investment. Comprehensive data adaptation also makes operations simpler and more convenient.

WeBank-affiliated Fintech Customer

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Security is not a shackle. It is Deli's foundation for efficient work. Build it well, and work moves one step faster.

Zero Trust Project Manager, Deli Group

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As a digital construction platform company with more than 20 years of industry experience and a global strategy, we operate over 30 branches nationwide and employ more than 10,000 people, most of them technical staff. Many endpoints run around the clock, so workplace and business security are critical. In early 2022, while improving our traditional VPN, we tested several zero trust solutions. After thorough evaluation, we were very satisfied with Eagle Cloud's technical strength and reliability, including its functionality, user experience, elastic scaling, and admin operations. We plan to test and adopt more capabilities on Eagle Cloud Yunshu.

Glodon Security Team

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Workplace employees and devices are difficult to manage uniformly, and security awareness varies widely. Eagle Cloud's endpoint all-in-one product provides multi-dimensional endpoint protection and stands out strongly.

Security Lead, TAL

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Workplace security is about protecting critical business operations. It continuously discovers, evaluates, and improves network and data risks through technology, training, and management around people as the active participants in information activity.

Security Lead, ACM Research

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The baseline of workplace security is not device security or network security. It is whether data always stays in the hands of trusted people and moves through controlled paths.

Endpoint Security Lead, Beike

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As an intelligent EV company with full-stack self-developed capabilities, Leapmotor takes core data protection very seriously. After testing and careful evaluation, we chose Eagle Cloud. Together with our IT planning needs, we built an integrated endpoint solution based on the Eagle Cloud Yunshu SDK, covering remote access, peripheral control, data security management, compliance checks, antivirus, and endpoint detection. The platform also delivered lower-than-expected security operations costs and improved office efficiency.

Leapmotor

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Security is a bottom line that must be upheld, not a peak to climb over. Like the barrel effect, system security cannot tolerate any weak link. Only when everyone strengthens the defense and prevention comes first can essential safety be achieved.

Enterprise Security Technology Management Lead, Seres Group

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After deeply analyzing our business needs and security challenges, we believe integration is the best direction for endpoint security. After testing, comparison, and evaluation, we chose Eagle Cloud as our security partner. Its product capabilities, technical strength, and compatibility can more comprehensively cover our needs across remote access, data protection, desktop management, and network security.

CVTE

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The breakthrough point in homogeneous security product competition is how to achieve greater operational results with less investment.

IT Infrastructure Manager, SUPCON

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Several scenarios worked well after using Eagle Cloud Yunshu. In particular, after business systems were accessed through zero trust, operation behavior and access records could be synchronized into the data platform for analysis and management, saving time and effort. As a global company, we also need compliant cross-border access, and Eagle Cloud Yunshu lets employees access resources quickly and compliantly from anywhere. Compared with previous coarse-grained access control, permissions are now much more refined and security policies are centralized. Because of the DLP capability, we replaced our original DLP product. Integrated deployment saves us more than 100,000 RMB in annual security operations costs. We also hope the product continues to refine details and expand capabilities.

Security Director, Tiger Brokers

FAQ

Evaluating ITOM?
Get the key details.

Focus on observability, automation, collaboration efficiency, and operations cost for your IT operations model.

ITOM covers endpoint compliance, asset inventory, software distribution, software license governance, peripheral control, MDM, remote assistance, and secure USB management.
Yes. It is designed for unified endpoint governance across mainstream desktop environments, helping IT teams manage heterogeneous assets from one platform.
IT teams can govern external devices and transfer channels such as USB storage, peripherals, browser plugins, development plugins, and other high-risk endpoint extensions.
Yes. ITOM supports software distribution, installation workflows, enterprise software repositories, and app marketplace governance for approved software.
Yes. It can help identify unauthorized or pirated software, support license governance, and reduce compliance risk from unmanaged installations.
Plugin management can cover browser plugins, development plugins, risky extensions, and unauthorized add-ons that may introduce data leakage or security risk.
Yes. ITOM includes MDM-related controls and remote assistance capabilities to support device governance and troubleshooting.
ITOM is especially suitable for organizations with large endpoint fleets, distributed offices, mixed operating systems, and a need to reduce manual IT operations work.